Short's Beer, Brunch & the First Week of May...

Where the hell did April go?? I know, I know, the first four months of 2020 have felt like a century; but I feel like April flew by in a blink of an eye! There’s a chance that this will be the last week of The Wicked Sister being exclusively carry out and delivery. Unfortunately, we’re a week away from a potential (partial) reopening, and the Powers That Be have not shared their plans for maybe letting us reopen and what that looks like…which means, I have nothing to report on that front. And that’s ok! We want everyone to be safe and when we’re given the yellow light to open – likely at a reduced capacity – we’re going to be here happier than hell to see you!

A project I started back in February is finally coming to fruition on May 1 – we are switching POS systems! You probably won’t notice much difference – other than I’m promised, the redundant looking charges if you order a Drunken Cow with fries will look as they should on your receipt. The biggest customer facing change, hoawever, will be ONLINE ORDERING! Yep! You read that right! No more busy signals and having to make repeated calls to get through. You will be able to order online whether you want your order as soon as possible or to schedule ahead for a pick up/delivery later than day!

Normally we would be able to have the system set up in test mode for a week so The Wicked Sister crew can train and practice before going live. Under normal circumstances, that would happen. Just like everyone else, our new POS company has felt the impact of COVID-19 and has made changes to stay viable, so we are maybe going to get a day of training before going live. While we’re working hard to minimize the learning curve, I’m anticipating there may be some hiccups next week and am asking for your patience.

No matter the learning curve or the online ordering or the improved analytics, I know the kitchen crew will be the most excited for the upgrade! Our current kitchen printer has been on its last leg for several weeks – so our kitchen orders print out looking something like this…